SMS Terms
Last updated: November 12, 2026
Howard J Terrell CPA Firm PLLC (Howard Terrell CPA Firm), offers optional customer service text messaging through 469-941-4367.
Messages you may receive
After you consent, we may send customer care messages related to your inquiries, appointment coordination, and service status updates. Messages may direct you to our client portal. This program is for customer service, not promotional campaigns.
Consent and frequency
You may consent verbally when communicating with the firm. We document verbal consent with a dated note in your client file. Consent to texting is optional and is not a condition of purchasing services. Message frequency varies. Message and data rates may apply.
Stop or restart messages
Reply STOP to opt out at any time. You may receive a confirmation of your opt-out. To request resubscription, reply START. You can also contact the office to update your preferences.
Help
Reply HELP for assistance, call 469-941-4367, email hterrell@htcpafirm.com, or visit howardterrellcpa.com.
Privacy and confidential records
See our Privacy Policy for information about collection, use and sharing. SMS opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes. Use the client portal or request secure delivery instructions for confidential records; do not send them by ordinary text.
Availability
Message delivery depends on mobile carriers and network availability. Texting is not an emergency service.